What I Do
Enterprise-level expertise. Small business pricing. No upsells, no fluff, no technician reading from a script. I hold certifications from Microsoft, Google, Cisco, HP, and a Certified Ethical Hacker — the same credentials that sit at the top of teams inside multi-million dollar managed service providers. The difference is you get me directly, and I will never recommend a single thing you do not genuinely need.
IT Support & Troubleshooting
Something's broken. Let's fix it.
Duration: 1–2 hours typical
Ideal for: Small businesses with 1–20 workstations
Whether your computer won't start, your software keeps crashing, or you just can't figure out why everything is running slow — I diagnose and fix it fast. No guesswork, no unnecessary parts, no waiting on hold.
What's included
- Virus & malware removal
- Slow computer diagnosis & tune-up
- Software installation & configuration
- Hardware repair & upgrades
- Data backup & recovery
- Printer & peripheral setup
- Windows & macOS support
Network Setup & Security
Fast, reliable Wi-Fi and a network you can trust.
Duration: 2–4 hours typical
Ideal for: Offices, retail spaces, medical practices
A bad network costs you time every single day. I design and install business-grade networks that are fast, stable, and secure — so you stop fighting your Wi-Fi and start getting work done.
What's included
- Wi-Fi design & installation
- Router & switch configuration
- Firewall setup & management
- VPN for remote employees
- Network security audit
- Cable management & cleanup
- ISP troubleshooting
Business IT Consulting
Tech strategy without the enterprise price tag.
Duration: 1 hour per session
Ideal for: Business owners planning a tech upgrade or expansion
Not sure what software to use, whether to move to the cloud, or how to set up your team for remote work? I help small business owners make smart, budget-conscious tech decisions — without the fluff.
What's included
- Cloud migration planning (Microsoft 365, Google Workspace)
- Software selection & vendor comparison
- IT budget planning
- Remote work setup & policy
- Cybersecurity assessment
- Technology roadmap
- Vendor & contract review
How sessions work
On-Site
Joe comes to your office or location. Best for hardware, network, and hands-on work. Available throughout the Central Coast, CA.
Remote
Joe connects securely to your computer from anywhere. Fast, convenient, and available to clients nationwide.
On-Site Service Area — Central Coast, CA
I travel to your location for hands-on IT support, network installs, and hardware work. Same-week appointments available across the Central Coast — no shipping required, no waiting on a remote tech who can't see your setup.
Not sure if you're in range? Ask me — I'll let you know.
Remote Support — Nationwide
Software issues, security reviews, Microsoft 365 setup, cloud migrations, and IT consulting can all be handled remotely — fast, secure, and without the travel overhead. Available to businesses across the US.
Not sure which service you need?
That's completely fine. Book a session, describe what's going on, and Joe will figure out the rest.